FAQ

FAQ

Have Questions?

If you are shopping around for a reputable credit repair company, there are three things you need to be aware of:

  • Never use a company that charges up front fees.  It is illegal to charge up front for credit repair.  This is why we give you a two week free trial with every new membership.
  • Make sure ALL negative items are worked on at once. Most credit repair companies select only one item, or sometimes a few items to work on at once.  This can significantly impact the length of time it takes to get you to your goal.  Credit Dusters works on ALL negative accounts at once because our business philosophy is to get you to a great score as soon as possible so you will want to send us everyone you know!
  • DO NOT use a credit repair company that does not provide credit coaching.  Getting negative items removed off the credit report is helpful but does not guarantee a great credit score.  Learning how to build a strong foundation to your credit and how to use your credit in a positive way is equally important to removal of negative items.  This is a BIG focus for our Credit Dusters Team.  We want you to be successful for life, not just while you are with us. This is why we focus heavily on coaching and education.

When we contact you for your free consultation, we will ask you to provide your login credentials to pull up your Credit Karma account and go over the report with you.  Please have this information ready for your consult call (and if you are having trouble logging in, don’t worry! We’ll help you troubleshoot).


We include a 3-bureau report and scores with your membership. Upon enrollment we will register you for this service.  Pulling these reports do not hurt your scores or cost you any extra fees.

It is not required that you do the free consult.  If you know you want to get started, just sign up and we’ll still send you a full initial credit evaluation which will outline everything you need to know about why your credit scores are low, what we will be working on for you, and what you need to start working on.

The free consult is designed to show you exactly what is keeping your credit scores low and what we recommend you start working on.  We will give you an estimated time frame on how long it will take to get you to your goal scores and a road map for moving forward.  You will find amazing benefit in completing the free consult!

Plan on 20 minutes for us to go over your credit report with you and see what you need.  If you are a couple, plan on 40 minutes.

We take safety and privacy very seriously.  Your information will never be shared outside our organization without your verbal permission. 

Examples of times you might give permission for information to shared are:  1) if you have a partner you want us to keep updated on your progress, 2) if you are working with a lender and/or realtor that you want updated on your progress, 3) if we are working with an outside attorney on litigation against the credit bureaus

The only fee you will pay associated with our services is the monthly membership fee.  We may recommend you pay off debts, but we will not ask for any money directly other than the monthly membership fee.

No, we do not require contracts. We are a membership-based service, which means you work with us on a monthly basis and can cancel anytime for any reason. 

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